At Shield Law, we’re dedicated to keeping your personal information safe and secure.
When you use our website, we may collect information about you. We’re committed to processing and collecting all personal information lawfully, safely, and securely. It’s important for us to provide you with a clear explanation of our privacy practices, and we encourage you to read this policy in its entirety.
This privacy notice outlines how we collect and use your information, along with other details we believe you should know.
Who We Are
Shield Law is a legal practice authorized and regulated by the Solicitors Regulation Authority (SRA) under number 8010786. The SRA Standards and Regulations set out the regulatory framework that applies to legal service providers like us. You can find more information on the SRA website at www.sra.org.uk.
For your protection, Shield Law maintains professional indemnity insurance. You can view a copy of the policy by contacting our offices at [email protected]
Information Sharing
We will not share your personal information with third parties unless:
-
Required by law, such as to comply with a subpoena or similar legal process.
-
You give us your consent, for example, when you ask us to share your information with a third-party service provider.
Who Regulates Our Use of Personal Information
Shield Law acts as a data controller under data protection rules and is registered with the Information Commissioner’s Office.
Information We Collect When You Visit Our Website
When you visit our website, we may gather information about you. This information may include personal details such as your name, contact information, IP addresses, or other identifiers.
Enquiry Forms
You may find forms on our website that allow you to make enquiries about Shield Law. When you use these forms, a member of our team will receive your enquiry. This information will then be forwarded to the most appropriate lawyer within the relevant department.
What We Use Your Personal Information For
We use your personal information to provide you with the services you’ve requested, keep you informed about those services, and inform you about the range of legal services we offer. We may also use this information to comply with our legal and regulatory responsibilities and to maintain a record of your relationship with us. Specifically, we use your information to:
-
Improve our website by monitoring how you use it.
-
Gather feedback to enhance our services.
-
Respond to any feedback you send us, if you’ve requested a response.
-
Provide you with information about other legal services, if you wish to receive it.
Cookies
We use cookies to help provide an informative and enjoyable website experience. Cookies are small files stored in your computer’s internet browser that allow our website to recognize you. Our website does not contain advertising from other organizations, so your privacy is respected regarding our use of cookies. You can adjust your computer settings to stop it from accepting cookies, but this may affect your ability to use the internet and get the most from it.
Information Gained from Website Use
By using our website, we can collect information about your usage. This allows us to:
-
Administer our website and perform internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes.
-
Improve our website to ensure content is presented effectively for you and your computer.
-
Contribute to our efforts to keep our website safe and secure.
Where We May Store Your Information
The data we collect from you will be held on secure servers. By submitting your personal data, you agree to this transfer, storing, or processing. We will take all reasonable steps to ensure your data is treated and held securely and in accordance with this privacy notice.
Your Rights
The General Data Protection Regulation (GDPR) provides you with several rights, including:
-
Requesting a copy of the personal information we hold about you. We’ll require you to prove your identity with two pieces of approved identification. Please address these requests to our Data Protection Manager at [email protected]. Please provide as much detail as possible about your contact with us to help us locate your records. This request is free of charge unless it is clearly unfounded or excessive.
-
Having any inaccuracies in your data corrected. If you’d like to update the details we hold about you, please contact our Data Protection Officer at [email protected].
-
Requesting that we delete your personal data so it is erased from our records.
-
Having the data we hold about you transferred to another organisation.
-
Objecting to certain types of processing, such as direct marketing.
-
Objecting to automated processing, including profiling.
If you wish to exercise any of these rights, please contact the Data Protection Officer at [email protected].
Enquiries or Complaints
If you have a complaint about how your data is processed through our website, please contact Shield Law’s Data Protection Partner at [email protected]
Changes to This Notice
We may change this privacy notice from time to time. If we make any significant changes in how we treat your personal information, we will take reasonable steps to draw your attention to this.